Dr. Susie Gronski

FAQ's

Dr. Susie Gronski - FAQ's
 

FReQUENTLY ASKED QUESTIONS

 

+ You offer the Hands-On Training Program, the DIY Pelvic Pain Relief Program, and Private Treatment Sessions. How do I know which is right for me?

Each program is tailored to meet your specific needs. Please check out the 6-Day Hands-On Training Program™, the Men’s DIY Pelvic Pain Relief Program™, or Private Treatment descriptions on my website to help you narrow down which program is right for you. If you have questions, send me an email and I’ll help you make the decision.

+ What’s the difference between Private Treatment Sessions and the 6 Day Hands-On Training Program™?

In the 6-Day Hands-On Training Program™, I’m teaching you and not treating you. I use my hands to demonstrate self-treatment techniques and to correct or fine-tune your techniques as you practice. I educate you about your body and its functions, and I help you modify techniques to meet your specific needs. You get boatloads of resources and support.

In treatment sessions, I wear my physical therapy hat. I use my skilled hands to treat you. I ‘listen’ to your body using highly trained skills to find areas of restrictions that may be causing you pain and discomfort.

I’m intuitive and use an artistic style of treating your body. Treatment is integrative and comprehensive. To be honest, it’s hard to explain until you experience it for yourself. Sometimes you just need a body mechanic to give you a tune up!

+ What’s the Exploration Call all about?

You know when you just need a little nudge because you’re feeling stuck in the moment? You have unique resources, skills, ideas, and strengths to bring to the table. You also have your own fears, weaknesses, and struggles that might be getting in the way of reaching your maximum potential.

During our 60 minute Exploration Call, we’ll create a health history timeline so that together, and we will come up with strategies that are necessary to make lasting lifestyle shifts to help you live the life you imagined. As your personal life coach and educator, my job will be to show you your strengths, to challenge your comfort zone by helping you overcome fears, to broaden your resources using my professional skills and networks, and to take a stand for your vision.

I’m here to support you, even if you feel like giving up.

This for you if you’re ready to...

  • Take action and feel empowered to be an expert in your health
  • Receive support without any judgements
  • Invest in your health
  • Commit to change
  • Ditch the “find it - fix it” model of care to explore the real root causes of your pain
  • Focus on your mind, body, and spirit to enhance your quality of life

+ What’s Pain Train?

A journey with pelvic pain isn’t always easy and I know how frustrating it can be repeating yourself over and over again when describing what you’ve been through or are currently going through. That’s why I’ve collaborated with the folks at Pain Train to give you exclusive access to your very own communication portal.

You’ll be able to keep a detailed record of your entire health journey all in one spot! You can share this information with anyone you want.

When we work together, I’ll use the portal to make sure I’ve got a clear picture of your story and to track your progress during our time together. So no more having to repeat yourself or lug around all your health documents. (You can even upload imaging reports).

The best part? You can feel confident to tell your story the way you want and be empowered to manage your own pain journey. Once you sign up to work with me, you’ll get access to Pain Train for a whole year!

+ Do you only accept men for your 6 Day Hands-On Training Program™?

No, I enjoy working with both men and women with persistent pelvic pain. I know how upsetting and frustrating it can be with the shoe on the other foot, having suffered from pelvic pain myself.

The 6 Day Hands-On Training Program™ is tailored individually for male and female pelvic pain with an exclusive Hands-On Training Guidebook™ and a boatload of resources.

+ Am I considered your patient during the 6 Day Hands-On Training Program™?

No, because a patient is someone I am treating, and during the 6 Day Hand-On Training Program™, you will be an active participant in learning the ropes to treat yourself. I’m not treating you. Rather, I’m teaching you. This is not treatment. There are aspects of the program that do require consent for appropriate physical touch and hands-on support, as little or as much as you’d like. This is a dynamic and interactive “on the job” training program where you have the ability and creativity to make this experience unique to just you!

+ Can I submit the 6 Day Hands-On Training Program™ to insurance for reimbursement?

The 6 Day Hands-On Training Program™ is a wellness program, with ongoing support and not just focusing on the “physical" part of therapy. Integrative and functional medicine/lifestyle coaching are typically not covered by insurance. Also, the nature of us working together is collaborative (more client-coach than “patient" like most conventional medical models practice as) and is focused on optimizing your overall well-being and health.

+ What if I attend the program and later decide that I would like more follow-up support?

Additional 30-minute, virtual consulting sessions can be scheduled (additional fees apply).

+ Can I participate in the program if I don’t live in North Carolina?

Absolutely! I’d love for you to visit Asheville. Many participants travel from various parts of the world to participate in the program.

+ What about transportation, accommodations, and things to do while I’m in Asheville?

I know that planning a trip can be challenging, but never fear, I’ve got you covered! After you sign up to the 6 Day Hands-On Training Program™, you’ll get a follow up email with a detailed list of items and information you’ll need to help make your stay in Asheville a wonderful experience.

+ Can I work with you if I don’t have a doctor who is currently treating me?

In order to participate in the 6 Day Hands-On Training Program™, it’s recommended that you consult with your doctor or healthcare professional prior. You want to make sure all “big ticket” items and red flags have been cleared. If you’re nervous about who to see or don’t know if you need to see a doctor, the exploration call with me is set up so that we can determine what next steps are appropriate for you to take.

One of my roles is to provide you with ongoing physician and team-building recommendations. But if you already have a physician you like, I encourage you to visit them before beginning the program, and to continue to visit and be treated by your healthcare professionals. If your physician or other team members want to speak with me, we can arrange that.

+ If I enroll in the 6 Day Hands-On Training Program, can I also receive private treatment from you?

You sure can! Private Treatment Sessions are a la carte for a fee and can be scheduled during your 6 Day Hands-On Training Program™. You can be treated by me if (a) you’ve been evaluated by me first, or (b) you have seen me in the past. Since the 6 Day Hands-On Training Program™ includes a comprehensive evaluation, if you’re a 6 Day Hands-On Training Program™ participant and you decide you would like to receive Private Treatment Sessions, you’re more than welcome to add on Sessions during the time of your program. We can discuss the fees for this if you’re interested.

+ When can I schedule my 6 Day Hands-On Training Program™?

The 6 Day Hands-On Training Program™ is available twice a month. I only schedule three participants at a time (you're seeing me exclusively and will not have interaction with other participants.) You’ll be scheduled to come in (solo) on six consecutive days for 2 hours each day (this length of time is approximate depending on your needs, learning style, and learning pace). Training times on each day can vary depending on your and my availability. When you’re not seeing me, you will have free time to rest, recharge, explore the city, or hang with anyone you brought with you. Click here for details about the program.

+ What is your refund policy for the 6 Day Hands-On Training Program™?

Here is my Pre-Service Termination Policy: (1) Client Termination: if you decide to terminate the Agreement, you may do so for any reason and at any point up until ten (10) business days (a business day is Monday through Friday, including any state or federal holidays) prior to your Virtual Consultation. You agree to notify me - and receive confirmation of my receipt of the notice - by email. A Refund will be issued, minus a $100 administration fee, within ten (10) business days of my receipt of your termination notice. (2) Dr. Gronski Termination: if I decide to terminate the Agreement, I may do so for any reason and at any point up until ten (10) business days prior to your Virtual Consultation, and I will notify you by email and telephone. No administration fee will be deducted and you will receive a full Refund. (3) Even after termination by either of us, all of the terms of this Agreement, including all of the Investment, Refund Policy, and Intellectual Property terms, will still apply to both of us now and in the future.

Refund Policy: It is my intention for you to be satisfied with your Program. I do not guarantee results. I invest considerable time and effort in your Program, and once your Virtual Consultation has been completed, at any point thereafter, if you decide to terminate this Agreement for any reason, you are still fully responsible for making all Program payments if applicable, and no refund will be provided. If you fail to complete Program payments, I will charge your credit card on file for the remaining balance.

Emergency Reschedule Policy: Once you have made the Program payment in full, I will book your Training Program and reserve the calendar dates for your appointments. After I have booked it, and if there is an emergency, I allow you to reschedule once; you must rebook the Program date within twelve (12) months of your original scheduled date. If you fail to rebook the Program within twelve (12) months of your original scheduled date, you will forfeit the Program payment.

+ Do I need a referral from my doctor to see you?

No, because North Carolina is a direct access state for physical therapy services. If you’re looking to receive Private Treatment Sessions and would like to submit to insurance for reimbursement, you will need to double check with your insurance company for any restrictions or referrals that might be necessary for submission.

+ What is pelvic rehab?

Pelvic rehabilitation is an integrative approach to treating issues in the pelvis that contribute to bowel, bladder, sexual health, and pain complaints. To read more about pelvic rehab, check out my blog post on it here.

+ Do you accept insurance for private treatments?

No, I don't participate with any insurance companies.

If you're receiving private treatment sessions, you have the option of requesting a superbill at the end of your treatment with me so that you can submit the bill to your insurance company for direct reimbursement to you.

Each insurance plan is different, so I can't guarantee reimbursement. Please check with your individual insurance policy for coverage and reimbursement details.

+ What forms of payment do you accept?

I accept credit/debit cards (additional 3% processing fee applies), checks or cash.

+ How long is a treatment session?

Treatment sessions are approximately 1 hour long. If you would like a longer session, additional fees apply.

+ What should I wear when I come to see you?

Guys, please wear something comfy like shorts and a t-shirt. For ladies, a sports bra and your favorite yoga pants will work. And because we’ll be exploring an intimate part of your body, you’ll probably have to take off your skivvies (underwear!). But don’t worry, I won’t just let you hang out in the nude. You’ll have a soft, snuggly blanket ready for you to drape over yourself for maximum relaxation and coziness.